Revenue Impact
Expected commercial value is delayed, reduced, or never realized because the implemented solution does not produce the intended business outcome.
OUTCOME-DRIVEN TRANSFORMATION
From intended outcomes
to sustained outcomes.
Next Premise helps enterprises define the business Outcome they intend, identify the coherent State required to support it, and determine the human, technology, AI or combined Action needed to establish, restore or maintain that State. Evidence verifies whether the Outcome is being achieved. Recalibration preserves coherence as conditions change.
INTENDED OUTCOME
SUSTAINED OUTCOME
WHY IT MATTERS
Enterprises can execute the plan and still miss the outcome.
When the state required to achieve an outcome is not clearly defined, people, technology and AI can all be deployed without producing the business result the enterprise intended.
The cost of not defining the outcome before implementing the solution can be expensive.
Delayed Time to Value
The enterprise completes the work but takes longer than expected to realize measurable business benefit.
Capital Inefficiency
Money, people, and technology are invested in solutions that do not materially advance the intended outcome or require significant rework.
Productivity & Capacity Erosion
Teams spend capacity compensating for gaps, workarounds, duplication, and misaligned processes instead of increasing productive output.
Operating Complexity & Cost
Unnecessary processes, dependencies, one-off solutions, and technology increase the effort and cost required to operate and scale.
Risk, Control & Resilience Exposure
A solution may function while leaving material gaps in controls, reliability, regulatory obligations, or the ability to withstand disruption.
EVIDENCE-INFORMED
Empirical research in software development and project investment has found that identifying measurable benefits, planning how those benefits will be realized, and continuously reviewing actual results against expected value are positively associated with project and investment success.
This evidence supports the outcome-first premise underlying Enterprise OSA™: define the value the enterprise intends to create before committing to the solution, then evaluate implementation against whether that value is actually being realized.
Benefits Management in Software Development
Holgeid, Jørgensen, Sjøberg & Krogstie (2021). A systematic review screened 4,836 papers and analyzed 47 empirical studies. Evidence supported positive project outcomes from identifying and structuring benefits, planning realization, managing benefits during execution, and evaluating results.
READ REVIEWBenefit Management + Project Success
Musawir, Serra, Zwikael & Ali (2017). An international study of 333 projects across 47 countries and 32 industries found significant positive relationships between benefit management and project management, project ownership, and project investment success.
READ STUDYFront-End Planning + Capital Performance
Construction Industry Institute, University of Texas at Austin. Analysis of more than 600 projects representing nearly $37B in installed cost compared front-end planning and project-definition measures with cost, schedule, and change-order performance.
READ RESEARCHAPPROACH
Start with what must become true.
Next Premise applies OSA™ to connect the business Outcome an enterprise intends to the coherent State required to support it and the human, technology, AI or combined Action needed to establish, restore or maintain that State.
OUTCOME
What must become true?
Define the outcome that matters and the evidence that will show whether it has been achieved.
STATE
What must be true for the outcome to be possible?
Define the conditions that must exist and the capacities the enterprise must possess at the required level, functioning together coherently to support the Outcome.
ACTION
What is needed to create or support that state?
Determine the human, technology, AI or combined action required to establish, restore or maintain the state.
USE CASE
Define what the capability must make possible before deciding how to build it.
Consider a bank modernizing a core banking capability so it can be leveraged across different products, allowing products to launch and scale faster while preserving financial integrity, controls, resilience and scalability.
INTENDED OUTCOME
A reusable, ready-to-use core capability that can support multiple products without rebuilding the underlying capability for each use case.
The business value is not the modernization itself. The value is faster product adoption and scale with the required integrity, control and resilience preserved.
REUSABLE BY DESIGN
PRODUCT A
PRODUCT B
PRODUCT C
READY-TO-USE CORE CAPABILITY
REQUIRED STATE
The Required State must include not only the capabilities of the core platform itself, but the conditions and capacities required across the end-to-end process and its upstream and downstream dependencies.
ONLY THEN: ACTION
Next Premise determines the human, technology, AI or combined action required to establish, restore or maintain that State. The solution follows the Outcome and Required State, not the other way around.
HOW WE WORK
From intended Outcome to an actionable transformation path.
Enterprise OSA™ is applied through a focused engagement that makes the intended business Outcome explicit, understands the current State, defines the coherent State required to support the Outcome, determines the Action needed to establish that State and defines how success will be verified and recalibrated.
01
DEFINE THE OUTCOME
Clarify the business value to be created, the boundaries of the Outcome and the evidence that will show whether it is being achieved and sustained.
02
READ THE STATE
Assess the current conditions, capacities, dependencies, gaps and risks against what the intended Outcome requires.
03
DESIGN THE ACTION
Determine the human, process, technology, AI and control changes needed to establish, restore or maintain the Required State.
04
VERIFY + RECALIBRATE
Define the evidence used to verify the Outcome, then adjust Action, State requirements or the Outcome itself as conditions change.
The engagement follows the Outcome. The solution is not assumed in advance.
SUSTAINING THE OUTCOME
Outcomes must hold as conditions change.
Next Premise uses evidence to determine whether the required state remains intact, whether the outcome is being achieved and sustained, and what must change as conditions change.
VERIFY
Is the outcome being achieved and sustained?
Evidence shows whether the required state is holding, whether the intended outcome is being produced and whether the result remains reliable over time.
RECALIBRATE
What needs to change as conditions change?
Refine the Action, adjust what the State requires or, when warranted, reconsider whether the Outcome remains relevant and worth pursuing and whether the Outcome itself needs to be redefined.
Sustained outcomes require continuous alignment between what the enterprise intends, the state required to make it possible and the action needed to keep it true.
START A CONVERSATION
Start with the outcome.
The Outcome should determine where an enterprise invests its people, technology and AI. Next Premise helps organizations test the premise before capital is committed, so investments are directed toward solutions capable of delivering the intended business value and sustaining it as conditions change.